One of the missions of the Canton Police Department is to build
long lasting relationships, partnerships and trust with the community we
serve. The men and women who serve
in uniform are working hard to follow
many of the community oriented strategies established in the Presidential Task
Force on 21st Century Community Policing Report. One of the approaches of the report is for a
Police Department to establish a Community Survey.
With that said, beginning on Monday, March 7, 2016, a member
of the Police Department’s Community Outreach Program will begin contacting our
citizens by telephone who have
previously had contact with our Officers through filing reports, traffic
stops and accident investigations. The
survey is designed for the agency to gather opinions and experiences from the
citizens by assessing five key components of community involvement, safety,
procedural justice, performance, contact and satisfaction.
In addition, the focus of the survey is to gather
information about the public perception of the agency and to promote the
understanding that the organization is interested in the community, seeks out
and listens to community opinions and needs, and is responsive to the
community.
Chief of Police Mark J. Mitchell said, “This survey is
another avenue that we can use to engage, build trust and solicit vital
feedback from our community. We will use
the data we receive from our survey to ensure that we are giving our citizens
the highest performing and most professional law enforcement service they
expect and deserve.”